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Community Support Hubs


Launched by Hull City Council in partnership with the voluntary sector to support vulnerable residents impacted by the COVID-19 pandemic. The helpline has been set up to provide support to those individuals who may have no other support - in the following areas:

  • food
  • fuel
  • housing
  • money
  • payment of bills
  • collection of medication

The helpline is available seven days a week from 9am to 5pm.

Residents can register their need for support through an online form available via the following link:

Alternatively, by calling the Hull Helpline on 01482 300307.

For a full list of Hull City Council service updates go to:


East Riding Of Yorkshire Council Community Response Hub

East Riding of Yorkshire Council in partnership with HEY Smile Foundation has created a community response hub to connect the most vulnerable people from the East Riding with those who can provide advice and support such as:

  • Picking up medication
  • Picking up shopping
  • Telephone befriending for those who feel isolated/lonely

Telephone helpline - 01482 393919 is operational 9am-9pm Monday to Friday, and 9am-6pm on weekends.

Email requests can also be sent to

For a full list of East Riding of Yorkshire Council service updates go to