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Freedom Of Information (FOI)

City Health Care Partnership CIC is not a public authority and therefore the Freedom of Information Act 2000 does not apply entirely to all services within the organisation. However, where our services fall within the scope these will be processed as per the act.

CHCP are a provider of healthcare services and work with our commissioners in support of healthcare services. You may wish to direct your FOI to one of our commissioners who may be able to support your request for information.

East Riding of Yorkshire CCG
Email: eryccg.foi@nhs.net
Address: Freedom of Information Team, NHS East Riding of Yorkshire Clinical Commissioning Group, Health House, Grange Park Lane, Willerby, HU10 6DT

East Riding of Yorkshire Council
Email: foi@eastriding.gov.uk
Address: Freedom of Information, East Riding of Yorkshire Council, Democratic Service, County Hall, Beverley, HU17 9BA

Hull CCG
Email: hullccg.foi@nhs.net 
Address: Freedom of Information Team, NHS Hull Clinical Commissioning Group. 2nd Floor, Wilberforce Court, Alfred Gelder Street, Hull, HU1 1UY

Hull City Council
Email: info@hullcc.gov.ukAddress: Information Governance Team, Hull City Council, The Guildhall, Alfred Gelder Street, Hull, HU1 2AA

NHS England
Email: england.contactus@nhs.net
Address: NHS England, PO Box 16738, Redditch, B97 9PT

St Helen’s Council
Email: contactcentre@sthelens.gov.uk
Address: St. Helens Council, Contact Centre, Wesley House, Corporation Street, St Helens, WA10 1HF

CCTV
City Health Care Partnership’s legal basis for collection of CCTV images is that processing is necessary for the purpose of the legitimate interests pursued by City Health Care Partnership (GDPR Article 6(1) (f)). Our legitimate interest in doing so is in order to:

  • Protect staff, patients, visitors and property;
    • Apprehend and prosecute offenders and provide evidence to take criminal or civil action in the courts;
    • Provide a deterrent effect and reduce unlawful activity;
    • Help provide a safer environment for our staff;
    • Assist with the verification of claims

Notification
The Data Protection Act 2018 requires organisations to notify with the Information Commissioner to describe the purpose for which they process personal information.  These details are publicly available on the Information Commissioner’s website: ico.org.uk/

Complaints

If you have any complaint about how we have handled your data, you can make a complaint to CHCP directly by contacting the Customer Care team by completing the concerns and complaints form, which can be found in the useful information or email chcp.customercare@nhs.net or telephone 01482 347627. To find out more information please see the Customer Care Section. 

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline: 0303 123 1113 or report online at: https://ico.org.uk/concerns/handling/

Information governance enquiries please contact:

Data Protection Officer, City Health Care Partnership CIC, 5 Beacon Way, Hull, HU3 4AE. Tel: 01482 347627 or email: chcp.customercare@nhs.net

If you require the privacy notice in a different format or language, please contact us Tel: 01482 347627.

Last updated: 07.01.2022