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Customer Care Services

We love to hear feedback from people who have used our services, so if you have a compliment or comment about one of our services please get in touch with our Patient Experience Advisor.

If you would like to discuss a concern or complaint, please speak to a member of the team who provided your service, or contact our Patient Experience Advisor.

We deal with concerns or complaints confidentially, providing on the spot information, practical advice and support with the aim of resolving any patient problems or difficulties.

We can also help you to get in touch with external support groups that can assist you with your concern or complaint.

If you would like to enquire about appointmnet please contact the Care Coordination Hub on 1482 247 111.

Write to:

Patient Experience Advisor
City Health Care Partnership CIC
5 Beacon Way
HULL
HU3 4AE

Tel: 01482 347 627

Email: chcp.customercare@nhs.net