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City Health Care Partnership CIC celebrates 10th birthday

01 June, 2020


City Health Care Partnership CIC (CHCP) is celebrating 10 years since the company was formed on 1 June 2010, as a ‘spin-out’ during the restructuring of the NHS. It has continued to grow, develop and innovate, establishing a position as a leading provider of quality health and care services for the NHS, local authorities and many other commissioners who regard CHCP as their provider of choice.

Chief Executive Andrew Burnell, who is also a registered nurse, health visitor and mental health nurse, has been at the helm of CHCP since its inception. He says the company’s continued growth and success is down to the people who work there. “As a co-owned business, our colleagues know that CHCP is their company and their commitment and dedication to providing the highest quality care is at the heart of what we’ve achieved so far.

“96% of people who use our services say they are satisfied with them and 97% are happy with the standard of care and support we give them. We get hundreds of comments from patients and carers praising the compassion and expertise of our colleagues, from nurses, therapists, doctors and dentists to health care assistants, mental health nurses, wellbeing practitioners and everyone else whose vital role helps us to look after those we serve.

“Our colleague survey shows that people feel CHCP is a good place to work. 92% say they feel their role makes a difference to patients and 90% would recommend CHCP to friends and family for care. One colleague said, ‘I feel very valued as an employee’; another described CHCP as ‘a supportive work environment where new ideas are listened to.’”

CHCP is a community interest company (CIC), which means that its profits are reinvested into services, colleagues and the community. All shareholders are staff, who pay a nominal fee of £1, which gives them a valuable voice in their company.  Over the last 10 years, £348,366 has been awarded through CHCP’s Foundation charity to local voluntary and community groups who are working to improve the health of people in their areas, and to colleagues raising funds for charities.

“The Covid-19 pandemic has been an extremely challenging time for all health and care services,” says Andrew, “but we have shown how commitment to our patients and the enthusiasm to try new ways of working is bringing us through the crisis. I’m more proud than I can say of the hard work and courage of my colleagues in continuing to provide services to those in desperate need and as we start to move into recovery, we are looking at what we’ve learned and how we can move forward to continue to improve how we work.

“10 years ago CHCP was a brave idea; now we are blazing a trail in health and care provision and I hope we can continue to lead and inspire through excellence, compassion and expertise in all that we do for a long time to come.”