City Health Care Partnership

96%

of people would recommend our services to a friend or family member.

This was a very positive appointment. I was reassured that my concerns were acknowledged and suggested treatments would be started and I would be continued to be supported.

Bladder & Bowel Services
Found the service professional, caring and understanding from the start of process all the way to the end of the process. Nice to speak to somebody who understands your situation and offers support. Many thanks.

Carer's Information and Support Service
The nurses were amazing with my son, they spoke to him and talked him through what they were doing. He was very at ease with the whole experience.

Community Children's Nursing
Therapist was friendly, cheerful, professional, and helpful and put me at ease and increased my confidence. I do not feel that she could have improved her practice. She is very good at her job and has helped me improve my mobility quickly but safely.

Hull Community Rehab
Well worth the effort. Helped me get moving after an operation. Greatly eased the pain, aches and stiffness. Would highly recommend.

Cardiac Rehabilitation
Such a good service from the reception to the dentist; makes coming a pleasure!

CHCP Dental - Beverley
The time that was taken to gain and give information. I became very upset during this appointment and the time, empathy and support I was given was exceptional. Thank you.

Dietetics - East Riding
She was very helpful and really was reassuring , giving me the benefit of her wisdom. I feel very supported by her.

Dietetics - East Riding
Brilliant comes to mind! Nothing to improve on.

Dietetics - East Riding
Listened to all I had to say & helped me with my problem.

Dietetics - East Riding
The staff were approachable. Interpreter was clear with interpreting, I was offered sample of drinks to try and give feedback. I felt comfortable and well looked after. Thank you.

Dietetics - Hull
The dietitian was very knowledgeable and gave me some great advice regarding my son which I am currently following.

Dietetics - Hull
Absolutely lovely women; really helpful and supportive with my son’s needs.

Dietetics - Hull
The dietitian was very helpful and I was made to feel comfortable from the very beginning.

Dietetics - Hull
I cannot praise more highly the treatment I received there. The receptionist, triage nurse and the nurse who dealt with my injuries were outstanding. Efficient professional and effective

Bridlington Urgent Treatment Centre
Great service; staff friendly and kept us informed. Would recommend!

Goole Urgent Treatment Centre
The staff and nurses could not have been any better. Fantastic service.

Beverley Urgent Treatment Centre
100% - great care, service & advice. Couldn't recommend staff enough, a credit to the NHS & patients.

Story Street Walk in
They were caring and listened to me. I was very nervous after previous experiences with other health professionals. They put me at ease and explained everything throughout so I understood.

Speech and Language Therapy
Consistent contact when promised, professional & caring advice. Nothing to improve on.

Speech and Language Therapy
They went as far as possible in trying to solve my problem, and I am very grateful for their help. Couldn't do better.

Speech and Language Therapy
Time was taken to explain everything and I was not rushed.

Speech and Language Therapy
It was a great blend of professionalism and personal care, which set me at ease yet gave me confidence in the information that I received. Punctual too. Nothing to improve.

Speech and Language Therapy
Thank you to all the staff who take the time to look after me. Everyone is so nice and friendly and professional and I feel really cared for.

Bransholme Urgent Treatment Centre
Thank you for your help and patience; the reception staff were attentive and I felt supported.

Bransholme Urgent Treatment Centre
My daughter was seen quickly by the triage nurse, radiographer and then to be given her results. Each member of staff was lovely with her. Thank you.

Beverley Urgent Treatment Centre
Very good service and was seen very quickly. Friendly staff & helpful & informative. Thank you :-)

Beverley Urgent Treatment Centre
The staff are just amazing, no matter how busy, friendly and caring at all times, nothing is too much trouble. From stepping through the door to leaving you are given the best care.

Goole Urgent Treatment Centre
Kind, caring, and professional staff. Explained treatment in a common sense way.

Goole Urgent Treatment Centre
Excellent care from the moment we walked through the doors. Professional to the finest detail but most of all very caring. Thank you

Bridlington Urgent Treatment Centre
Everything sorted, x-rayed etc - breaks identified, lots of time and attention by everyone. All staff seemed to go the extra mile and were very kind and professional, thanks.

Bridlington Urgent Treatment Centre
What a lovely pleasant doctor, explained everything to me. A really kind man.

Story Street Walk In
Amazing reception staff, nurses & doctors. Thankyou. Keep up the great work.

Story Street Walk In
All of the team throughout this weight loss programme have been extremely supportive and in a friendly and relaxed atmosphere. I have learnt a great deal from this which I wasn't expecting to. I cannot say of any improvements and want to thank of the team

Specialist Weight Management
My thanks go to the whole of specialist weight management team because without you all I would not of achieved my weight loss. You have all been so very supportive of me and understanding of my situation and now hopefully I can get the operation I need on my knee. Thank you all so very much.

Specialist Weight Management
Given good advice by a very pleasant team of people lots of encouragement to keep up my brilliant weight loss and mobility

Specialist Weight Management
“Alison has always been a tremendous support, Being diagnosed with heart failure is quite frightening, Regular appointments are always available to discuss anything I am concerned about, even if it is not heart related. Alison will do her utmost to get the information needed including talking to other professionals who can help and she talked me through the drugs and ensured regular blood tests were taken to track my progress. Alison goes above and beyond to help whenever I contact her.”

Community Heart Failure Specialist Nursing
"The NHS has been absolutely first class in all my dealings over the last 18 months. From the first greeting and professionalism and prompt attention, I have had nothing but kindness and attention since first becoming ill. Everyone I have come into contact with have been so friendly, reassuring and professional and I could not have asked for more.”

Community Heart Failure Specialist Nursing
“Since my first contacted after developing heart failure the Community Heart Failure Specialists team have been outstanding. I have been lucky enough to be supported by two nurses. They have shown care, attention and support all delivered with a sense of fun. I cannot speak highly enough of the two professionals who have guided me through a very difficult time in my life. This has been a service I can highly recommend.”

Community Heart Failure Specialist Nursing
My appointment was punctual. The podiatrist cut my toe nails well and chatted with me in a friendly manner.

Podiatry
Dealt with very quickly, arrived early and called through before my appointment time, both members of staff were very friendly, helpful and polite. They didn’t rush, gave me a thorough examination of my feet, cut my toe nails and treated the hard skin and calluses. Don’t think this visit could be improved. A big thank you to the health professionals I met today

Podiatry
As always, the care was timely and professional, and we still found a little time to chat about other things. All the rotating staff are efficient and friendly, and I couldn’t wish for better treatment. In all the time I have attended the podiatry department, the care has never been less than excellent!

Podiatry
Everything was good, on time and friendly staff. I felt comfortable and relaxed to be able to talk about my condition and I was asked how I felt my progress was going. I have bad communication skills and Ceaser was very patient until I understood what he was saying. My foot condition has almost improved 100% since having treatment and this has made a big improvement with my quality of life, work and leisure.

Podiatry
Friendly and welcoming staff on reception who have been very helpful. On site staff looking after mum are caring, attentive, good listeners and very personable.

Holy Name
All staff go above and beyond, so helpful and caring & friendly. Really appreciate all your doing for my mum on only 1st day. Thank you xx

Holy Name
Happy with the care I am receiving. No issues regarding food or fluids. Staff very responsive to our needs. Delighted with how things are going. Very good.

Holy Name
I was extremely well cared for. The staff are highly trained and experienced. I have gained in confidence with regard to going home and happy with the care package in place and the aids I have been given. Thank you.

Rossmore
Excellent. I’m very satisfied with everything that’s gone on with my stay. The girls come when I buzz and always smiling faces no matter how busy I can see they are. It’s a place you come to get better and I have and are walking out of here to go home. I’ve done what I wanted to come here to do not on my own but with help from all the staff.

Rossmore
Always made you feel welcome, when you came to visit. Made my husband feel important and encouraged him at his low times which was quite often. Excellent team at Rossmore and I can't thank you enough.

Rossmore
Staff were excellent and responsive. I don't know how it could be improved.

Highfield
Highfield has been excellent, nothing too much trouble for the staff and everyone has made me feel so welcome. I'm looking forward to returning home. Thank you all.

Highfield
Stay was excellent. Wouldn't have changed anything. I wouldn't be where I am now without coming to the unit. All the staff and therapists deserve a mention.

Highfield
Nurse was very attentive and knowledgeable, very friendly, wish I could have her to treat me every time.

Community Nursing East Riding
Nurse was very attentive and knowledgeable, very friendly, wish I could have her to treat me every time.

Community Nursing East Riding
Nurses was so pleasent and professional, like the nurses at CHCP.

Community Nursing East ( Hull)
Very friendly nurses efficently and professional at all time.

Community Nursing (Holderness)
Nurse explained what was going to happen in my visit, answered questions I had, and explained the process over the coming weeks. Very helpful.

Jennifer was really good and she explained everything to me she definitely knows her job really good quality work from the nurse

HEAL (Lower Limb Pathway)

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