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Advice and Support

Any therapist within the service can refer to the Advice and Support Worker if the patient seems to have social problems which may be contributing to their depression and anxiety. Patients are given advice and support over a number of issues which when dealt with may reduce their worry and stress. This often makes it easier for the patient to concentrate on the therapy treatment they are doing with a therapist.

Issues dealt with by Advice and Support Worker

Disability

  • Personal Independent Payment
  • Referral to Social Services for assessment
  • Attending Benefit Tribunals
  • General advice

Finance

  • Benefits
  • Debt Counselling
  • Arrears
  • Contacting Creditors
  • Referral to agencies
  • General Advice

Isolation

  • Groups
  • Activities
  • Referral on to agencies

Employment

  • Capacity for Work Questionnaires
  • Attending Capacity for Work Medicals
  • Attending Return to Work Interviews
  • General Advice

Housing

  • Support letters
  • Completing Medical Priority Forms
  • Housing Application Forms
  • Attending court appearances
  • Negotiating rent arrears payments
  • General advice

Groups

  • Behavioural Activation Group
  • Employment and Volunteer Group

Appointments

Patients will be either be contacted by telephone by the Advice and Support Worker or receive an appointment through the post. The Advice and Support Worker works across the city and appointments are offered on Preston Road, Bransholme, Princes Avenue and the City Centre.